National Recognition to OSI Surgery Center
The Orthopedic & Sports Surgery Center has been recognized as a 2015/2016 National APEX Quality Award Winner.
Each year SPH Analytics recognizes their highest performing healthcare entities with the APEX Quality Award. This year, over 800 healthcare facilities were eligible for the award, and 78 were selected as winners.
The award distinguishes OSI’s Surgery Center as one of the highest performing healthcare entities in the ambulatory surgery peer grouping.
Winners are determined solely on patient satisfaction.
“We feel the results of our patient satisfaction survey is our report card on the care we provide,” said Angie Laux, Quality Manager at OSI’s Surgery Center. “The feedback we receive through the survey from our patients is of tremendous value to us; we make improvements based on it.”
This national distinction recognizes outstanding healthcare organizations that have demonstrated the highest levels of excellence in patient satisfaction and overall care over a 12-month period.
APEX Quality Award winners represent healthcare providers who consistently achieve the highest level of patient satisfaction. The award is patient-centric, with scoring provided solely from each entity’s patients.
“It’s the little things that matter to our patients that sets us apart from other facilities,” said Laux.